I usually don't review things, but I had such a great experience, I felt I needed to tell everyone I could.
I just bought my second home and was a little nervous about working on my mortgage because I had a horrible experience with another company my first time!
My new Broker John Frels explained everything throughout the process and made me feel like I was totally involved. My Realtor said that it was the smoothest closing he had ever seen and that John will be his favorite recommendation from now on.
So here I am...
I thought I'd just return the favor and say nice things about John and his company.
If you want a GREAT mortgage experience...CALL JOHN!
I just used Mortgage Associates for the third time. Each time, I provided them with the information they requested, sat back, and waited till I received the call that it was time to close on my loan. No pain involved. Mortgage Associates handled a refinance loan on our Houston home, a construction loan on our weekend home, and a refinance on our weekend home. We were able to go from a 30 loan to a 15 year loan with a lower interest rate. If I am ever in the market for a mortgage broker again, you can be sure I will use Mortgage Associates of Texas.
When everyone else said it couldn't be done - John Frels and his team pulled through for me. From the ease of the application process to underwriting to a gift when I moved into my new home, everything was easy and hassle free. I would recommend this knowledgable broker and staff to anyone and will certianly use them again when I its time for another home loan! Thanks Mortgage Associates!!!